We provide human-powered, confidential transcription services tailored specifically for the documentation and administrative needs of public sector bodies across Ireland. Our team is experienced in handling sensitive information and adhering to the strict security and compliance requirements of government departments, semi-state bodies, and local authorities.

We combine decades of trusted experience with a commitment to GDPR compliance and security to deliver accurate transcripts for internal workflow, legal documentation, and public reporting.

What We Transcribe for the Public Sector

We support a wide range of official and administrative workflows, including:

Press Offices & Information Services: 24/7, 365 days a year transcription of print-ready media interviews (radio, television, press), doorsteps for media, and press conferences. These are often returned on an ‘as soon as possible’ basis, often within 1-3 hours of receipt.
Meetings & Committee Sessions: Council meetings, advisory panels, oversight groups, and steering committees.
Public Consultations & Hearings: Recorded submissions, oral presentations, stakeholder engagements, and public feedback sessions.
Interviews & Investigations: HR interviews, procurement interviews, witness statements, and internal reviews.
Research & Policy Projects: Expert interviews, focus groups, stakeholder workshops, and qualitative research.
Training & Internal Communications: Webinars, briefings, staff events, and leadership communications.

If it’s recorded, we can transcribe it — accurately and securely.

Why Government Bodies Choose TranscriptionShop.ie

Our service is built around the unique needs of the public sector:

1. Irish-Based & Fully Human: All work is completed by fully-trained human transcribers based in Ireland - never outsourced and never machine-generated.
2. GDPR & Security First: We follow strict procedures for data protection in line with Regulation (EU) 2016/679 and best practices from the Irish Data Protection Commission, including:
- Secure encrypted uploads
- Confidentiality agreements for all staff
- Controlled data-access permissions
- Audit trails and traceability
- Safe storage and timely deletion protocols
(We can provide a detailed security statement for tender submissions.)
3. Experience with Public-Sector Requirements: Our team is familiar with the documentation standards required for local authorities, Government departments, semi-state organisations, and tendered framework agreements, including formal language, acronyms, and public-sector terminology.
4. Fast Turnaround Times: We offer reliable delivery windows for short and long meetings, often within 24 hours, 48 hours, or a 5-day scheduled turnaround for larger batches. Emergency or urgent sessions are also supported.
5. Accessible & Inclusive Output Formats: We deliver transcripts ready for internal circulation or public publication, including: Verbatim or edited-for-clarity, Timestamped transcripts, Speaker-labelled formats, Accessible PDFs for public release, and MS Word for internal use.

How It Works

Step 1 — Upload Your Files Securely: Via encrypted upload or secure link.
Step 2 — We Assign a Specialist Transcriber: Trained team members experienced in public-sector terminology.
Step 3 — Quality Check & GDPR Verification: Two-stage human review + compliance check.
Step 4 — Delivery in Your Preferred Format: We can also adapt to any internal template your department uses.

Trusted by Public-Sector Partners: References, testimonials and case studies from a wide variety of partners that we have worked with are available on request.